Sorry, it’s our policy

It’s business right?  
I’ve heard so many company eps say their customer service policies are written in stone. What would happen when you apply something liberally to that stone? Show a customer some unexpected love and extra care today and see what happens.

It may change your view of customer service from an obligation to a strategy.

Published by Carekid

random thoughts of all the fun, the pain and the problems of "caring more"

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