You ever think about the extra effort or compliment you did NOT give? We always measure action…but what about a brand’s inaction? Not so much. What will a customer tell anyone else about what you didn’t do or say? Nothing…absolutely nothing. There’s your problem.
Tag Archives: compliment
Be Positive…for a change?
You meet people on a street corner, in an elevator…at a meeting or party. You say “hi” and then…out it comes; It’s SO easy to complain! About the weather, the day, the job, the commute. Misery loves company. Today; do the harder thing: “say something positive”. Give THEM a compliment. it’s a change in our …
